Interoffice Memo

Interoffice MemoCafé De Coral DATE: March 12, 2012 TO:Lawrence C. Kelsey, President. FROM: tom turkey Chan, Stores Manager SUBJECT: Complaints Justification In window-dress to response recent complaints from customers, I carried a 2-week reexamination aside in the focal restaurant. My investigation aims at justifying the tie in criticism in the aspects of workplaces hygiene, food for thought qualities, as well as services qualities. Based on my observation, the detailed illustrations of findings be as follow: 1. Workplaces Hygiene After world-wide investigation, there be several(prenominal) nibbleliness hassles in our restaurants. In fact, the physical environment look clean and use up customers feel comfortable. We also discover that the tables and c sensory hairs in the restaurants be healthful and tidy. The employees argon neat-appearing as they relegate organized akin and hair cap. The clean surrounding would offer up confidence to our customers and rear our image. The tableware is salubrious and does not bring plain dirt plainly few of the water cups still have washing-up liquid which would usurp the customers health. On the other hand, the most heartbreaking hygiene riddle of the restaurant is in the restrooms.

When customers walk into the restroom, they would take down there are almost water stains on the base of operations and foul nose out in the restroom immediately. in that location are yellow stains entirely over the toilet seating or on the floors, which are very disgusting and greatly impact our reputation. The main fuss is no one cleans the restrooms. The module in our restaurant whitethorn be too busy so they do not have time to do the cleaning. That makes the customers feel scared to go into or touch anything in the restrooms. It is critical to provide entire facilities to our customers in do to amplification their satisfaction and fulfill their genuine needs. 2. Food Quality and Quantity check to survey called Survey on Food, Services and Price level of Cafe de Carol, the number on four...If you want to play a full essay, order it on our website: Orderessay

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